BRMP - Business Relationship Management Professional Training - Cleveland
BRMP® Foundation Qualification: Purpose The BRMP® training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. BRMP® Foundation Qualification: Target Audience This qualification is aimed at those with a Business Relationship Management position or those that need to understand and build out their own ‘relationship management’ capabilities. Additionally, this course is for those within the Business, Provider (internal or external IT/Services), and Consultants looking to gain general insight into Business Relationship Management. BRMP® Foundation Qualification: Learning Objectives Holders of the BRM Institute Business Relationship Management Professional (BRMP®) credentials will be able to demonstrate their understanding of: The characteristics of the BRM role. What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider’s services. The use of Portfolio Management disciplines and techniques to maximize realized business value. Business Transition Management and the conditions for successful change programs to minimize value leakage. The BRM role in Service Management and alignment of services and service levels with business needs. The principles of effective and persuasive communication. Training and Certification Approach The course will be delivered over three days, from 8:30am to 4:30pm, with breaks each morning and afternoon (provided), along with lunch (attendees able to leave and purchase at nearby restaurants). Upon course completion, participants will be eligible to immediately take the BRMP® exam. This takes 40 minutes, comprises 50 questions, with a passing grade of 50%. For those wanting to take the exam at a later time, this can be done at an APMG center or online through the APMG remote proctoring capability (which requires a webcam-enabled computer). I will enrich the course with valuable anecdotes from my many years as a BRM, along with time training and consulting in this area. I will be ready to expand my role from trainer to consultant and/or coach to help your team on your BRM journey, to include leveraging the new Strategic Partnering Approach (SPA) with BRM Institute’s new Playbook. FAQs What can I bring into the event? For those wishing to take the exam at the end of the final day, you must bring your laptop in order to take the online exam. Manuals will be provided. How can I contact the organizer with any questions? If you have any questions, please contact the instructor, Kip Fanta, at firstname.lastname@example.org. What's the refund policy? You will receive a full refund if you cancel before 30 days before the start of the course. In the event we are unable to fill a class, we will notify you 30 days before the scheduled start of the class and you will receive your full refund. Is my registration fee or ticket transferrable? Yes...at anytime, you can have someone else attend in your place. Please contact Kip Fanta (email@example.com)if that is something you want to do. What is the appropriate dress code for the class? Please come dressed in comfortable clothes, with most coming in business-casual attire.
3593 Green Road (enter from Green Road) , Commerce Park IV, Suite 525
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